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Shipping & Delivery

Where do you ship from?
All products ship my home studio in London, UK

 

What are the shipping charges?

1. UK:

Shipping starts at just £0.75 within the UK. We use a first class, untracked service.
You can upgrade to tracked options during checkout if needed.


2. USA:
Shipping to the USA is charged at £1-3.75 for most products depending on weight. This is a tracked service.

Free shipping for all orders over £30

3. Europe:
For stickers & items that can be sent flat in an envelope, shipping starts at £1.
Otherwise it's £3.
This service is NOT tracked.

4. Rest of the World
For stickers & items that can be sent flat in an envelope, shipping starts at £1.50.
Otherwise it's £4.
This service is NOT tracked.


What is the estimated delivery time?

UK: 1-3 business days
Rest of the world: 3-7 business days

Please note these are estimates & can be affected by local or regional delays

Will I be charged extra at delivery?
Fluffmallow will not be responsible for any extra customs, duties or other charges that might be charged by the destination country.

After Brexit, most EU countries might incur an extra charge in the form of VAT.

When in doubt, please consider your country's threshold for customs & duties before making a purchase.

If you do not wish to deal with this, please purchase via Etsy as they are set up to collect VAT on your behalf.